Most agencies start with their service.
We start with your problem.
WinterCove Communications is a marketing and communications consultancy that starts with your mission, not our solution. Whether you have a problem to fix or an ambition to realize, we work forward from there.
Every agency has a solution to sell — but is it the right solution for you?
When your marketing and communications aren’t working, a branding agency will tell you that you need a new identity. A web agency will say your site needs rebuilding. An ad agency will recommend a new campaign. A PR agency will say you need more coverage.
For most agencies, it doesn’t matter what you need to achieve. They will say their service is the answer — even if it’s not.
We don’t work that way.
Because our work spans across brand strategy, communications, marketing, and everything in between, we don’t sell a specific service. We only care about delivering the right solution for you.
It doesn’t matter if you have something that isn’t working or an ambition you need to achieve, our work begins in the same place: an honest read of where you are, and then working out what the right path forward is.
Diagnose first. Prescribe after.
DIAGNOSE
We start by understanding what you need to achieve and go from there. We’ll look hard at your brand, your audiences, what they think and feel, what the competitive landscape looks like, and what your communication is and isn’t doing.
We ask the questions most agencies skip because they already know the answer they’re going to give you.
RECOMMEND
Based on what we find, we tell you the right move forward. It could be a strategic repositioning, a PR campaign, a messaging overhaul, a structural rethink, or perhaps something else entirely.
The truth is, we don’t have a vested interest in one solution over another. All that matters is what’s right for you.
EXECUTE
We can lead the work ourselves. Or—if the right answer requires a capability we don’t have—we’ll tell you who to use and make sure they’re doing the right thing.
Either way, you have a strategic advisor who only cares about your success.
We’ve been in the room when the stakes were highest.
That’s where our thinking comes from.
The reason we can genuinely start without bias is because we’ve done the work from every angle. For over 30 years. Delivering results for some of the world’s biggest brands and organizations across North America, Asia, and the UK.
We know the difference between a communications problem and a brand problem. Between a media problem and a message problem. Between a tactical gap and a strategic failure.
That experiences lets us tell you the truth and deliver the right answer.
Rhea Dubois-Phillips
Joanna O’Neill
Mike Shackle
Real challenges. Real solutions.
The experience you can call on.
Talk to us about what you need to make happen.
Perhaps there’s a problem you’ve been sitting on for a while—or an ambition you’re not sure how to make happen. Bring us either. We’ll give you an honest assessment.
No pitch. No deck. No obligation.
“Every agency I’ve ever worked with — including ones I’ve run — had a bias toward their own solution. I started Wintercove because I wanted to work without that bias. The right answer for the client is the only answer that interests me.”
Rhea Dubois-Phillips, Founding Partner